酒店情景英语参考答案A
安徽职业技术学院
2009～2010学年第2学期期末考查参考答案A
《酒店情景英语》（闭卷）
班级_________学号_________姓名___________得分__________
一、1. 大厅
2. 空房
3. 发票
4．面值
5. 公用电话
6. 看车员
7. 电话流水表
8. mouth piece
9. rental
10. hot line
11. operator
12. special rate
13. put through
14. night stand/ beside table
15. complaint
二、1. 您能介绍下饭店的服务吗？
2. 提供早餐的单人间多少钱？
3. 我想换些美元，您能告诉我今天的兑换率吗？
4. 我能补充下您的小冰箱吗？
5. 八点以后，我们有10%的优惠。
6. Hello, have you got a reservation?
7. If you need other further services, please let us know.
8. According to the hotel policy, we charge a full-day fee as
deposit for walk-in guests.
9. Excuse me, the sound of your TV is too much loud, would
you please turn down?
10. If we change large amounts, our cash supply runs out and
we are unable to oblige our other guests.
三、controlling relationship place exercises revenue
cashes Division crucial appreciate come into
stressed weight apt discussing pleasant
cordial handling unrecorded incurs posted resulting
四、May I help you, sir?
I reserved a twin room with windows three weeks ago. Let me check today’s reservation list.
Would you please show me your passport?
Would you please fill in the registration form?
How do you wish to settle the account, in cash or by credit
card?
Could I settle the bill by travelers check?
Good night. I hope you’ll enjoy your stay here.